“I just wanted to write to let you know about the gentlemen who came out to install our new heating/ air conditioning system. They were courteous, polite, personable, and professional. They kept us informed every step of the way. It was a pleasure to have this team work on our house.” -- Mary Jo, Bethlehem, PA
Experience the Tru-Comfort Difference...
What sets Tru-Comfort apart from other HVAC dealers? One very simple word - “SERVICE”
Words like "professional", "pride", "rewarding", "team", "courteous", "polite", "personable", "positive experience", and "trust", are the words stated by our customers.
Statements like “They always went the extra mile and did it all with smile”, “confident and experienced”, "willing to do everything necessary”, “has more than met our expectations”, and “the decision we made was definitely the right one” are the statements made by our customers... customers who have used our services and had a 'Tru-ly' rewarding experience.
The type or level of air conditioning, heating, and indoor air quality systems we install is not our number one concern.
What's our number one concern?
...That we accomplish these six major aspects of your Tru-Comfort service experience:
- That the system for your home or business is properly designed and laid out. This is the responsibility of the Tru-Comfort Comfort Consultant staff.
- That the system installed in your home or business is done correctly and performed in a timely and professional manner. This is the responsibility of the Tru-Comfort Installation Department staff.
- That your system is maintained on a regular basis and service performed on your system is done correctly (the 1st time) and performed in a timely and professional manner. This is the responsibility of the Tru-Comfort Service Department staff.
- That your call to Tru-Comfort is answered in a timely and professional manner. This is the responsibility of the Tru-Comfort Customer Service Representatives/ Office staff.
- That you have an outstanding experience from the services that Tru-Comfort provides.
- That you are comfortable and happy, because.... when you're happy – you talk. And when you talk, you tell others about Tru-Comfort... You can’t put a price on that kind of advertising!